Your Patient Data. Protected & Transparent.
Security and compliance are critical to managing healthcare data, and Nivorra AI meets the highest industry standards. We are HIPAA-compliant, GDPR-compliant, and built with the latest security protocols to safeguard sensitive healthcare information—providing peace of mind for dental practices and their patients.
Compliance
HIPAA Compliance
Nivorra AI is fully compliant with the Health Insurance Portability and Accountability Act (HIPAA). We implement comprehensive administrative, physical, and technical safeguards to ensure the confidentiality, integrity, and availability of all protected health information (PHI).
Key HIPAA Safeguards
- Business Associate Agreements (BAAs): Available for all healthcare partners to ensure legal compliance and accountability.
- Data Encryption: AES-256 encryption for data at rest and TLS 1.3 for data in transit.
- Access Controls: Role-based access control (RBAC) ensures users only access necessary data.
- Audit Logs: Comprehensive tracking of all PHI access and modifications.
- Security Audits: Regular third-party security audits and risk assessments.
- Employee Training: All personnel undergo HIPAA training and background checks.
GDPR Compliance
For organizations handling patient data within the European Union, Nivorra AI ensures full compliance with the General Data Protection Regulation (GDPR). We uphold data subject rights and employ advanced encryption techniques with built-in consent management tools.
GDPR Principles
- Data Subject Rights: Right to access, correct, and delete personal data.
- Consent Management: Built-in tools for managing and tracking user consent.
- Data Minimization: Only collect and process data necessary for our services.
- Privacy by Design: Privacy considerations built into every aspect of our platform.
Security
Security Standards
In addition to HIPAA and GDPR, Nivorra AI follows industry-leading security frameworks including SOC 2 and ISO 27001. These standards ensure our information security practices are regularly audited and meet the highest global standards for data protection.
SOC 2 Type II
Regular audits validate our security controls across security, availability, processing integrity, confidentiality, and privacy.
ISO 27001
International standard for information security management systems, ensuring systematic approach to managing sensitive data.
Data Encryption
We use industry-standard encryption methods to protect all data at every stage of its lifecycle.
Encryption Methods
- At Rest: AES-256 encryption for all stored data in databases and file systems.
- In Transit: TLS 1.3 encryption for all data transmitted between clients and servers.
- Key Management: Secure key rotation and management using industry best practices.
Access Control
Nivorra AI implements multi-layered access controls to ensure only authorized personnel can access sensitive healthcare information.
Access Control Measures
- Multi-Factor Authentication (MFA): Required for all user accounts.
- Role-Based Access Control (RBAC): Users granted minimum necessary permissions.
- OAuth 2.0: Secure API access with industry-standard protocols.
- Session Management: Automatic timeout and secure session handling.
Audit & Logging
Every interaction with patient data is logged and tracked. Our comprehensive audit trails provide full visibility into data access and modifications.
Audit Capabilities
- Complete Audit Trails: Track who accessed what data and when.
- Tamper-Proof Logs: Cryptographically secured audit logs prevent tampering.
- Real-Time Monitoring: Automated alerts for suspicious activity.
- Compliance Reports: Generate audit reports for regulatory compliance.
Privacy
Privacy Protection
Privacy is built into Nivorra from the ground up. We offer comprehensive privacy controls and follow strict data handling practices.
Privacy Features
- De-identification: Personal identifiers removed when data used for analytics.
- Consent Management: Granular controls for data access and usage.
- Data Minimization: Only collect data necessary to provide our services.
- Transparency: Clear communication about how data is collected and used.
Operations
Disaster Recovery
Nivorra operates on a distributed architecture designed for high availability with redundant systems and automated failover mechanisms.
Business Continuity
- Automated Backups: Continuous backups stored in geographically distributed locations.
- Point-in-Time Recovery: Ability to restore data to any point in time with minimal data loss.
- Redundant Systems: Multiple redundancies ensure service continuity.
- Regular Testing: Disaster recovery procedures tested quarterly.
Incident Response
Nivorra maintains a comprehensive incident response plan to quickly detect, respond to, and recover from security incidents.
Response Procedures
- 24/7 Monitoring: Continuous security monitoring and threat detection.
- Rapid Response: Dedicated security team responds immediately to incidents.
- Breach Notification: Prompt notification in accordance with HIPAA and GDPR requirements.
- Post-Incident Review: Thorough analysis and improvements after any security event.
Questions About Security?
We believe in complete transparency about our security practices, data handling, and commitment to protecting your practice and your patients. Have questions? We're here to help.
Contact our security team:
support@nivorra.com